NOTARY FAQ's

IDENTITY VERIFICATION
  • All signers must have identification. U.S. state ID or any country's Passport is required. When you photograph your identification, lay it on a flat, dark surface in great lighting. 
  • Every signer must have a social security number.
  • The knowledge-based authentication (identity verification) will create five questions. KBA verifies data associated with your ID and SSN to confirm your identity. The notary cannot override the KBA identity check.
  • The identity verification lasts twelve hours, so complete it before your appointment. One to two hours prior is perfect.
  • LifeLock or any other kind of credit freezing program will cause identity verification failure. You must turn it off before you attempt this! You can turn it back on right after.
UPLOADING DOCUMENTS
  • You will upload your document securely on the platform before your session.
  • No need to email the notary your personal information. 
  • Password protected documents will show as blank pages on the screen.  Remove password protection before uploading. 
  • We cannot notarize password protected documents at this time.
  • Don't sign your document yet. You'll electronically sign during your online session with the notary.​
SYSTEMS REQUIREMENTS
  • If multiple people are signing, you must have a separate e-mail and device for each signer.
  • No one can share a webcam or microphone.  
  • The browser on your device is important. Chrome, Firefox, and Safari will work. Linux, Internet Explorer, or Opera will not work. Chrome works best!
  • A computer or laptop will probably save you time and provide a better experience.
  • The speed and reliability of your connection really matters.
  • A firewall on a secure system will often prevent the audiovisual communication necessary during the online session. If you are on a work computer or secure work network, you will likely need to move away from that system and use a personal device instead.​
RATES
  • $25: Base charge for the session with the notary which includes one document and up to one notarial act (one seal)
  • $6: Cost for each additional seal after the first seal. Most transactions just require one seal.
  • Each additional person on video (2nd signer or witness) is $6.
WHAT WE NOTARIZE
​Documents we can electronically notarized are the following:
  • Real Estate Closings
  • Mortgage Loans
  • Title Companies
  • Acknowledgments
  • Adoption paperwork
  • Affidavits
  • Beneficiary designation
  • Business forms
  • Certification by Document Custodian
  • Certification of investment powers
  • Citizenship verification forms
  • Common loan documents
  • Contracts
  • Deeds
  • Discipline status enrollment forms
  • Education residency
  • Fishing Licenses
  • Handgun permit applications
  • Hold Harmless Agreements
  • Identity Verification
  • Identity theft victim’s complaint
  • Issuance of US Passport to Minor Application
  • Jurats
  • Legal and Medical documents
  • Lien forms
  • Mail Delivery Through Agent forms
  • Medical consent forms
  • Medical release forms
  • Minor consent to travel
  • Mortgage, Loan & Refinance Documents
  • Personal Letters & Contracts
  • Power of Attorney
  • Promissory note
  • Residential or Commercial leases
  • School Permission Slips
  • T-47 affidavit in Texas
  • Tattoo consent for minor
  • Temporary guardianship agreements
  • Third-party mail delivery
  • Unclaimed Property Inquiries
  • And many more….!

What We Cannot Notarize
Recordable documents such as birth certificates and marriage licenses, documents that are recorded with some specific governmental entity, such as the secretary of state's office, a court of law, a county clerk, or the Bureau of Vital Statistics. A certified copy of a recordable document may be obtained by contacting the recording entity. A notary cannot make certified copies of recordable documents.:
  • Certified Copies of Birth & Death Certificates
  • Copyrighted Material
  • Documents with Blank Spaces
  • Immigration Documents
  • Marriage Certificates
  • Photographs
  • Translated Documents​​
Source: <https://www.texasnotaryprofessionals.org/blog/what-can-a-notary-public-notarized-60> 
I AM NOT AN ATTORNEY LICENSED TO PRACTICE LAW  AND MAY NOT GIVE LEGAL ADVICE OR ACCEPT FEES FOR LEGAL ADVICE.​