 Are you the attorney of record? Keeping the Court informed of changes in representation is extremely important. Are you filing substitutions of attorney or withdrawing from the case consistently? That rings so true for client representation too often in the courtroom. Keeping the court informed of who the current attorney of record is so important. The clerks of the court provide and mail notices, court minutes and other documents based on the information obtained from the court file (or record). Often times, court minutes are generated electronically. What is in the system is most times what is generated on the minutes, and should accurately reflect the attorney of record, including who was actually in court for the hearing. If/when you are appearing in court on behalf of another attorney or if you are making a special appearance, don’t forget to “state that for the record”. These protocols are often forgotten if not prompted by the Court or the clerk.
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 When your staff feel they're being supported, they’ll work better and more efficiently, care more about their jobs, and want to do their best because the organization treats them well. 👏🏾👏🏾There are as many reasons to support the people that work with you as there are reasons to care about them. When your staff feel they're being supported, they’ll work better and more efficiently, care more about their jobs, and want to do their best. Other reasons to provide support include:
RIGHT ON TARGET  I was listening to some employees of Target the other day on TV and thought, now they're are doing something right. They are invested in their team members (employees), concentrating on training and development and improving processes. These are some key things to attracting and retaining key talent. Employing key talent, helps with providing great customer service. Their team members collectively spent millions of hours training for their new roles. You can read more at: https://corporate.target.com/article/2019/12/stores-2019 Several years ago, we saw huge potential in stores and put them at the center of our strategy, which required a shift in how we operated. To do that, we began a massive, multi-year effort to redefine what it means to work at Target, says John Mulligan, Chief Operations Officer, Target. 
 Bonus tip: Some courts will allow staff assistance, as long as they are providing legal information and not legal advice. Properly train your staff, even if they are certified or have degrees knowing the process can only benefit your law office.
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